District Manager
2 weeks ago
As a District Manager at Monro Inc., you will be responsible for overseeing multiple locations and ensuring the safety of our teammates and guests while achieving sales and profit budgets. This role reports to the Regional Vice President and requires strong leadership and management skills.
Key Responsibilities- Lead assigned area in overall operations to drive sales and maximize profit via store managers and teammates.
- Support company initiatives to achieve vision, mission, and values to be America's leading automotive tire-service centers.
- Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.
- Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
- Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards and demand.
- Engage, train, develop, and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes.
- Conduct and document regularly scheduled store visits, including tracking action items, maintenance of equipment, appearance standards, labor management, and communicating follow-up expectations to the Store Manager.
- Conduct quarterly cycle counts in stores, in addition to annual inventories of stores in assigned area.
- Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area.
- Communicate effectively and professionally with Store Support Center teammates, business partners, and attend regional and company-led meetings as required.
- Closely monitor customer satisfaction and resolve customer service concerns as they arise.
- Drive strategic partnerships with third parties within the assigned area and train Store Managers on strategic partnership-related duties.
- Develop others, including yourself, and improve teammate retention.
- Conduct regularly scheduled store meetings with direct reports to recognize accomplishments and communicate company directives.
- Maintain knowledge of local market competitors, automotive industry, and new developments.
- Complete all Monro required training with the guidelines and timing provided.
This is a challenging and rewarding role that requires strong leadership, management, and communication skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply.
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