Lead Hardware/Software Specialist
3 days ago
Chenega MIOS SBU is seeking a highly skilled and experienced Lead Hardware/Software Technician to join our team. As a key member of our IT department, you will be responsible for supporting, monitoring, testing, and troubleshooting hardware and software problems with our SSP network.
Key Responsibilities:- Hardware and Software Support: Provide expert-level support for all hardware and software issues related to our SSP network.
- Network Troubleshooting: Troubleshoot and resolve complex network issues, including VPN problems with SSP-furnished equipment.
- Software Research: Research and troubleshoot issues with various software applications.
- Team Collaboration: Collaborate with other onsite contractors to manage and contain network spillages.
- Project Management: Plan and manage IT projects independently, including budgeting and decision-making.
- Documentation and Record-Keeping: Maintain comprehensive records and documentation of IT configurations, changes, and incidents.
- Education: Associate degree or bachelor's degree (preferred) from an accredited institution.
- Experience: 5+ years of IT systems support experience.
- Certifications: CompTIA Certification A+, Network+, or Security+.
- Clearance: Secret clearance required.
At Chenega MIOS SBU, we value our team members and offer a broad range of benefits, including opportunities for growth and development. Our purpose is to make an impact that matters, and we are committed to creating a positive and supportive work environment.
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