Teller and Customer Service Representative

2 weeks ago

Rogers, Arkansas, United States Quality Talent Group Full time
About this Role

We are seeking a skilled Teller Rogers to join our team at Quality Talent Group. As a key member of our banking and financial services team, you will play a critical role in delivering exceptional customer experiences and supporting the growth of our business.

Key Responsibilities
  • Customer Engagement: Process teller transactions, share digital solutions, and make introductions to bankers to support customer engagement.
  • Operational Activities: Complete tasks while minimizing risks under established policies and procedures.
  • Customer Support: Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
  • Direction and Judgment: Receive direction from managers and exercise judgment within defined policies and procedures.
  • Issue Escalation: Escalate questions and issues to more experienced roles.
  • Customer Interaction: Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Financial Needs: Identify information and services to meet customers' financial needs.
Requirements
  • Customer Experience: 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
What We Offer

We value diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that emphasizes building strong customer relationships and driving business growth.

We are committed to creating a workplace that is inclusive and respectful of all employees. If you require an accommodation during the application or interview process, please visit our Disability Inclusion page for more information.

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