Restoration Project Manager

2 weeks ago

Rochester, Minnesota, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job Overview

We are seeking a highly organized and detail-oriented Restoration Project Manager to join our team at Paul Davis Restoration of Greater MSP and the Northland. As a key member of our operations team, you will be responsible for coordinating and supervising customer/homeowner quality service on a day-to-day basis.

Key Responsibilities
  • Monitor and participate in the collection of all Paul Davis accounts receivables from customers and insurance companies.
  • Coordinate and supervise customer/homeowner quality service on a day-to-day basis.
  • Ensure that all QA/Warranty work is completed as it arises.
  • Provide input to other management based on observations from the field.
  • Professionally represent the Paul Davis Vision and Values.
  • Interface with Estimating/Sales personnel in the preparation of work orders on all new projects.
  • Maintain constant communication with property owners.
  • Schedule the completed work order to include pre-construction on-site meetings, sequencing, timing, master scheduling, and trades assignments.
  • Start jobs in a timely manner.
  • Secure necessary permits.
  • Schedule inspections.
  • Administer work orders or schedule employee assignments.
  • Inspect all assigned projects for progress.
  • Maintain documentation on personal inspections and project flow.
  • Maintain professionalism with project conditions, including workmanship, homeowner relationships, safety, cleanliness, and tradespeople conduct.
  • Manage jobs to speedy conclusion.
  • Interface with estimator and GM regarding project progress, completion, and conditions.
  • Professionally handle any and all complaints.
  • Manage punch list completion, obtain completion certificates, and collect funds if available.
  • Deliver job files for closing.
  • Work with Estimator to collect payment on closed jobs in a timely fashion.
  • Estimate reconstruction repairs and come to an approved scope of repairs with insurance adjusters and/or homeowners as needed.

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