Cafe Team Member

1 week ago

Richmond, Virginia, United States University of Richmond Full time
Cafe Associate Job Description

We are seeking a highly motivated and detail-oriented Cafe Associate to join our team at the University of Richmond. As a Cafe Associate, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Customer Service:
    • Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional manner.
  • Food Preparation and Service:
    • Prepare and serve food and beverages in a timely and efficient manner, adhering to established recipes and presentation standards.
    • Clean and maintain equipment, utensils, and work areas to ensure a clean and safe environment.
  • Inventory Management:
    • Monitor and maintain inventory levels, ordering supplies as needed to ensure adequate stock.
  • Teamwork:
    • Work collaboratively with other team members to achieve common goals and objectives.
Working Conditions/Physical Effort:

This position requires long periods of standing and walking, and the ability to lift 50 lbs., in conditions that are often hot, humid, or cold. Must be able to safely use and operate typical kitchen tools and equipment.

Qualifications:
  • Basic knowledge of culinary techniques and practices.
  • Knowledge of quantity food production principles and safe food handling practices.
  • Basic knowledge of computers and the ability to learn software.
  • Skilled in efficient and accurate operation of point-of-sale register systems.
  • Skilled in using effective time management to accomplish tasks.
  • Skilled in reading and written and verbal communication.
  • Ability to understand and follow written and verbal instructions and procedures.
  • Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.
  • Ability to provide a high level of customer service.
  • Ability to monitor and maintain quality control standards.
  • Ability to work cooperatively as a part of a team.
Education & Experience:
  • Minimum of high school diploma or GED.
  • Minimum of 1 year cooking/cold food prep and cashiering experience.
  • Safe food handler certification preferred, or certification obtained within one year of hire.
Work Hours:
  • Full-time, non-exempt position.
  • Sunday through Thursday 1:00 p.m. - 9:30 p.m.; 8 hrs./day, 40 hrs./week.
  • This position is designated as essential personnel and, during inclement weather and emergency situations, is required to be available to the University as needed.
Salary Structure:

Pay Grade 1 (Hourly rate starting at $15.00 per hour)

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