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Café Team Member

2 months ago

Richmond, Virginia, United States University of Richmond Full time
Café Team Member (PM) - Tyler's Grill

SUMMARY:

The Café Team Member is an entry-level role within the café team. This position requires adaptability and supports both front-of-house and back-of-house tasks: preparing and cooking high-quality meals; assisting in front-of-house operations as needed; upholding food quality, sanitation, and safety standards; and delivering outstanding customer service.

RESPONSIBILITIES:

In the designated unit, this role may involve some or all of the following:

Front-of-House
  • Engages in front-of-house responsibilities, including but not limited to: point-of-sale (cash register) operations; beverage and food preparation; order taking; and general customer service.
Back-of-House
  • Prepares and cooks meals by adhering to established recipes, dietary restrictions, or portion sizes.
  • Prepares, cuts, and cooks various food items as assigned, including meats, fish, poultry, starches, and vegetables.
  • Prepares appropriate garnishes and presents food attractively.
  • Cleans, organizes, and maintains kitchen equipment, appliances, and work areas to ensure cleanliness and operational efficiency.
  • Operates kitchen equipment and machinery following established safety protocols.
  • Safely incorporates unused food into future meal preparations.
  • Labels and dates all opened food products and follows food safety guidelines for proper storage.
  • Sets up serving lines and ensures a sufficient supply of food items according to the daily menu throughout the service period.
  • Monitors and records food temperatures in refrigeration, hot boxes, and serving lines to ensure safety.
  • Conducts food sampling for quality assurance.
  • Assists in recipe forecasting and communicates any discrepancies to management.
Additional Duties
  • Maintains clean and organized stock rooms and back-of-house areas.
  • Ensures cleanliness and organization of all equipment, serving lines, and seating areas according to established procedures.
  • Trains new employees.
  • Performs other duties as assigned.
WORKING CONDITIONS/PHYSICAL EFFORT: This position requires extended periods of standing and walking, as well as the ability to lift up to 50 lbs. in environments that may be hot, humid, or cold. Must be capable of safely using and operating standard kitchen tools and equipment. Occasional outdoor work in varying weather conditions may be required.

QUALIFICATIONS:
  • Basic understanding of culinary techniques and practices.
  • Knowledge of food production principles and safe food handling practices.
  • Basic computer skills and the ability to learn new software.
  • Proficient in operating point-of-sale systems efficiently and accurately.
  • Effective time management skills to complete tasks.
  • Strong written and verbal communication skills.
  • Ability to follow written and verbal instructions and procedures.
  • Flexibility and ability to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.
  • Commitment to providing high-quality customer service.
  • Ability to monitor and uphold quality control standards.
  • Ability to work collaboratively as part of a team.
EDUCATION & EXPERIENCE:
  • Minimum of a high school diploma or GED.
  • At least 1 year of experience in cooking/cold food preparation and cashiering.
  • Safe food handler certification preferred, or to be obtained within one year of hire (dependent on the assigned unit).
WORK HOURS:
  • Full-time, non-exempt position.
  • Sunday through Thursday, 1:00 p.m. - 9:30 p.m.; 8 hrs./day, 40 hrs./week.
  • This position is designated as essential personnel and may be required to be available during inclement weather and emergency situations.
SALARY STRUCTURE:
Pay Grade 1 (Hourly rate starting at $15.00 per hour)

ABOUT UR:

At the University of Richmond, we are creative, inclusive, and determined. Our mission is to foster positive change within the UR community and beyond. Located just minutes from downtown Richmond, Virginia, the University of Richmond combines the intimacy of a small college with exceptional academic, research, and cultural opportunities typically found only at larger institutions. We are committed to developing a diverse faculty, staff, and student body, and to fostering an inclusive campus community that values the expression of differences in ways that promote excellence in teaching, learning, personal development, and institutional success. In alignment with this commitment, our academic community welcomes candidates from diverse backgrounds and those who support diversity. EOE