Business Development Associate

2 weeks ago


Saginaw, Michigan, United States Approved Cash Advance Centers, LLC Full time

Job Title: Assistant Manager

Job Summary:

We are seeking an experienced Assistant Manager to support the Branch Manager in the daily operation of our Branch Office. As a key member of our team, you will be responsible for providing exceptional customer service, soliciting new or renewed customer business, and maintaining cash drawer accuracy and security.

Key Responsibilities:

  • Provide customer service and support to our clients
  • Solicit new or renewed customer business through proactive outreach and engagement
  • Receive payments and post to customer accounts in a timely and accurate manner
  • Maintain cash drawer accuracy and security, ensuring compliance with company policies and procedures
  • Prepare and handle office deposits, as well as prepare and process applications
  • Perform collection activities on delinquent accounts through written and telephone communications, and customer home visits
  • Assist with the development and training of new personnel, ensuring they are equipped to provide exceptional customer service
  • Maintain accurate filing and record-keeping systems, and prepare and assemble reports for remittance and branch records
  • Establish rapport with clients to build working relationships and increase retention
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner

Requirements:

  • Prior experience in customer service, with knowledge of State and Federal lending regulations
  • Valid State driver's license and acceptable driving record
  • Access to reliable transportation for use in employment
  • Computer literacy and ability to operate a ten-key calculator
  • High School diploma or equivalent

Approved Cash Advance Centers, LLC is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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