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Operations Coordinator

2 months ago

Coconut Creek, Florida, United States Trusted Resource Associates Full time

Job Summary:

Trusted Resource Associates is seeking a highly skilled Operations Coordinator to join our team. As an Operations Coordinator, you will play a critical role in maintaining the smooth operation of our facilities, ensuring that all staffing needs are met, and providing exceptional customer service to our clients and staff.

Key Responsibilities:

  • Facility Management: Maintain current updates of facility needs, ensuring that all necessary information is accurate and up-to-date.
  • Communication: Coordinate with facilities to confirm staffing needs, ensuring timely and accurate communication to all parties involved.
  • Staffing Coordination: Re-route cancelled clinicians, communicate staff changes to relevant parties, and ensure that all work orders are maintained in the system.
  • Customer Service: Anticipate and resolve issues based on customer needs and expectations, providing exceptional service to our clients and staff.
  • Documentation: Document all staffing requests and activity in the system, ensuring accurate and up-to-date records.
  • Regulatory Compliance: Ensure that all employees comply with regulatory and company directives, policies, and procedures.
  • Special Projects: Participate in special projects as needed, providing support to the team and contributing to the success of the organization.

Requirements:

  • Experience: Minimum of two years' experience in an administrative environment with high volume inbound and outbound communication, heavy data entry, and multiple computer screen usage.
  • Skills: Excellent communication, organizational, and problem-solving skills, with the ability to work in a fast-paced environment.

Equal Employment Opportunity:

Trusted Resource Associates is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment, where all employees feel valued and supported.