Quality Assurance Associate II
3 days ago
Quality Assurance Associate II
As a Quality Assurance Associate II at the American Red Cross, you will play a critical role in ensuring the quality of our products and services. Your responsibilities will include reviewing and assessing records, processes, and systems at critical control points, monitoring the implementation and effectiveness of corrective actions, and stopping the manufacturing, testing, and distribution of products and services if the process or product is compromised.
Responsibilities
- Review, assess, and monitor records, processes, and systems at the critical control points in the process.
- Monitor the implementation and effectiveness of corrective actions.
- Stop the manufacturing, testing, and distribution of products and services if the process or product is compromised and take appropriate action.
- Assist and/or lead operating entities in preparing for, hosting, and closing out internal and external inspections and audits as necessary. Participate in and/or lead internal quality reviews of critical areas, operations, and processes.
- Participate in meetings for review of quality concerns. May represent department on projects, work groups, and process improvement teams.
- Identify and participate in process improvement and standardization activities and monitor change for effectiveness.
Requirements
- Bachelor's degree required OR a combination of education and work experience.
- Minimum 3 years of related experience or equivalent combination of education and related experience required. Experience in QA, QC, or Quality Auditing preferably in a GMP environment such as blood banking, pharmaceutical, medical devices, or a hospital.
- Ability to work on a team. Good analytical and problem-solving skills. Demonstrated effective verbal and written skills. Strong analytical and problem-solving skills. Ability to effectively work with management, staff, and outside clients. Persuasive skill to achieve compliance with relevant procedures. Must display tact, diplomacy, and professionalism in difficult situations. Must protect the confidentiality of sensitive information in the department.
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
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