Account Manager

2 months ago

Grand Island, Nebraska, United States Border States Full time
Job Summary

Border States is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing assigned customer account relationships, identifying new business opportunities, and promoting Border States' products and services to maximize customer sales potential.

Key Responsibilities
  • Meet or exceed sales goals established by the company.
  • Penetrate and grow current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.
  • Develop and implement a structured account planning environment to meet daily outreach expectations.
  • Identify targeted opportunities that align to active promotions and new/increased capabilities.
  • Prospect, validate, and convert new opportunity prospects by identifying and targeting appropriate influencers and positioning the company appropriately vs. competition.
  • Understand customer business objectives and translate them into a company differentiated advantage.
  • Keep current with company offerings, value advantage, and competitive landscape.
  • Guide high opportunity accounts to Senior Account Manager when appropriate.
  • Ensure quality customer support through expediting, pricing, follow-up, returns, and other services as required.
  • Provide customers with timely follow-up on technical inquiries and requests.
  • Input TCCM cost savings documentation relevant to the assigned customer base.
  • Direct the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
  • Coordinate sales strategies with preferred vendors to maximize customer sales potential.
  • Actively manage and direct company sales and support resources to maximize the sales and profit potential in support of all products, markets, and specialist team opportunities for BSE.
  • Participate in and advise sales management on the implementation and success of marketing plans and strategies.
  • Provide input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service, and support, competition, procedures, and market/customer potential.
  • Provide strategic input to the pricing and purchasing departments on competitive issues related to price/margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing, and service functions.
Requirements
  • Four-year business, sales, marketing, or trade degree or the equivalent in related work experiences.
  • Two-years of prior distribution, customer service, marketing, quotation, or sales experience preferred.
  • Experience with contract negotiation.
  • Experience with presenting in front of a large group.
  • Ability to read, write, and speak in English required.
  • Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email, and SAP software.
Physical Requirements

Frequency at which you would carry/lift in a typical day:

  • Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:

  • < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all

Lift from Floor:

  • < than 10 lbs. - Frequently 10 to 25 lbs. - Frequently 26 to 50 lbs. - Frequently 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all

Carried for Distance:

  • < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all
Additional Information

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial, and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness, and flexibility to outperform all others.

Border States has a competitive benefits package which includes but is not limited to:

  • Health, Dental, and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time
  • Personal Leave time and more

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Nearest Major Market: Grand Island

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