IT Support Engineer Entry

4 days ago


Washington, Washington, D.C., United States AHU Technologies Inc Full time

Job Summary: As an IT Support Engineer Entry at AHU Technologies Inc, you will provide technical assistance to users and troubleshoot network issues. This role requires strong communication skills and a background in IT support.

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Key Responsibilities:

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  2. Respond to user requests for technical support via phone, email, or in-person">
  3. Identify and troubleshoot network issues using diagnostic tools and techniques">
  4. Collaborate with colleagues to resolve complex technical problems">
  5. Maintain accurate records of user interactions and system updates">
  6. Stay up-to-date with emerging technologies and best practices in IT support">
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Requirements:

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  • Bachelor's degree in IT or related field or equivalent experience">
  • 1-5 years of experience in providing second-tier support to end-users">
  • Knowledge of Office 365 and Active Directory">
  • Ability to communicate effectively with diverse audiences">
  • Strong analytical and problem-solving skills">
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Estimated Salary: $60,000 - $80,000 per year

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About AHU Technologies Inc: AHU Technologies Inc is a global leader in technology solutions. Our company values innovation, collaboration, and customer satisfaction.



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