Customer Service Liaison
3 days ago
We are seeking a dedicated Customer Service Liaison to join our team at beBee Professionals in Santa Maria, United States. As a key member of our support team, you will provide exceptional service to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.
About the Role:- You will be the primary point of contact for customer inquiries via phone, email, or chat.
- Your role will involve resolving customer issues by providing accurate information and solutions.
- Maintaining a positive, empathetic, and professional attitude toward customers is crucial for success in this position.
- You will be responsible for updating customer records in our system and tracking interactions.
- Collaboration with other departments is essential to ensure the best customer experience.
- Answer customer inquiries and provide timely responses.
- Resolve customer complaints and concerns in a professional manner.
- Update customer records and track interactions in our system.
- Collaborate with other departments to ensure seamless communication and customer satisfaction.
- A high school diploma or equivalent is required.
- Prior experience in customer service or a related field is preferred but not necessary.
- Excellent communication and problem-solving skills are essential.
- Ability to multitask and manage time efficiently is critical.
- Proficiency with computers and customer service software is necessary.
The estimated annual salary for this position is $55,000 - $65,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health, dental, and vision insurance coverage, paid time off, and flexible working hours.
Benefits:- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance coverage.
- Paid time off and flexible working hours.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
If you have a passion for delivering exceptional customer service and want to grow your career in a dynamic company, we encourage you to apply.
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