Retail Operations Supervisor

2 months ago


St Louis, Missouri, United States Hibbett Sports Full time

Retail Operations Supervisor

The Retail Operations Supervisor plays a crucial role in assisting the Store Manager with a variety of operational and administrative responsibilities, focusing on achieving store objectives. This position requires a comprehensive understanding of all product lines available in the store while ensuring compliance with company standards and protocols. The Supervisor also delivers outstanding customer service, manages staff in the absence of the Store Manager, and participates in the recruitment, training, and assessment of team members.

  • Support the Store Manager in overseeing store resources
  • Work alongside the Store Manager to devise and execute strategies for sales, merchandising, and staffing
  • Oversee daily store functions when the Store Manager is unavailable
  • Engage in the recruitment, training, and performance evaluation of staff
  • Provide direction and assistance to both employees and customers
  • Monitor inventory levels and sales performance to enhance profitability
  • Ensure high-quality customer service is consistently provided
  • Adhere to company policies and operational procedures
  • Manage general administrative responsibilities
  • Promote and market company merchandise

Required Qualifications:

  • Prior experience in retail, ideally within the footwear and athletic apparel sector
  • Experience in customer service roles
  • Excellent interpersonal and communication abilities
  • Capability to thrive in a fast-paced retail environment
  • Skills in team leadership and management
  • Proactive approach and meticulous attention to detail

Become a valued member of our team and contribute to a vibrant retail atmosphere where exceptional customer service and collaboration are prioritized.



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