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Insurance Account Manager

2 months ago

Lafayette, Indiana, United States McGowan Insurance Group Full time
Job Summary:

We are seeking a highly skilled and experienced Insurance Account Manager to join our team at McGowan Insurance Group. As an Insurance Account Manager, you will be responsible for maintaining a high level of customer service and satisfaction, marketing and placement of renewal accounts, and achieving agency account retention goals.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
  • Account Management: Manage and maintain a portfolio of personal lines accounts, including marketing and placement of renewal accounts, and achieving agency account retention goals.
  • Policy Administration: Process all policies, endorsements, invoices, binders, certificates of insurance, and other documentation according to agency procedures and timelines.
  • Communication: Respond to customer inquiries, emails, and company requests in a timely and professional manner.
  • Professional Development: Participate in courses and training to maintain current knowledge of underwriting requirements, industry trends, and best practices.
Requirements:
  • Indiana Property and Casualty License
  • Personal Lines Account Management experience
  • Thorough knowledge of brokerage operations, procedures, and applicable insurance laws/codes
  • Excellent time management, organizational, and communication skills
  • High degree of self-motivation and self-direction
  • Keen attention to detail
  • Confidentiality of financial, employee, and customer information
Benefits:
  • Competitive Salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • Paid time off
  • Paid Holidays