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Front Desk Coordinator

2 months ago

Texarkana, Texas, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Ensure a positive and welcoming experience for all patients and members
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Check patients in and out of the clinic, ensuring accurate and efficient processing
  • Sales and Marketing
    • Participate in sales and marketing initiatives to attract new patients and grow our membership base
    • Confidently present and sell membership packages and services to patients
  • Administrative Support
    • Manage patient records and maintain accurate and up-to-date information
    • Assist with administrative tasks, such as data entry and filing
  • Team Collaboration
    • Work collaboratively with the chiropractic team to ensure seamless patient care and support
    • Communicate effectively with team members to ensure efficient and effective operations
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong problem-solving and analytical skills
  • Work Environment
    • Ability to stand and/or sit for long periods of time
    • Ability to lift up to 50 pounds
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient care and support, and we are seeking a dedicated and customer-focused individual to join our team.