Sales Support Associate
1 day ago
The Outside Sales Support role is a crucial part of our sales team's success. As a Sales Support Associate, you will provide administrative, logistical, and hands-on support to our outside Trade Sales Representatives in the field and in the office.
Key Responsibilities- Field Support:
- Verify orders and ensure accurate documentation.
- Coordinate sample and part deliveries throughout the sales territory.
- Support small sales and service opportunities, including field measurements, sales presentations, and quote creation.
- Administrative Support:
- Prepare sales documentation, including proposals and contracts.
- Manage and update our Salesforce sales database.
- Sales Coordination:
- Coordinate meetings, presentations, and client visits for the sales team.
- Support lead management and follow-up on potential opportunities.
- Monitor and manage the sales pipeline via Salesforce.
- Customer Service:
- Serve as a point of contact for clients, addressing inquiries and resolving issues.
- Field and initiate service requests for contractor and homeowner customers.
- Assist with delivery of small parts and pieces to contractor customers.
- Marketing Support:
- Collaborate with local organizations to coordinate advertising efforts.
- Assist in organizing and attending local trade shows.
- Logistics and Planning:
- Aid in the offloading of trucks and organization of incoming materials in the Dodge City office.
- Work with the logistics and delivery team in Wichita to ensure needed material deliveries are coordinated to the Dodge City office.
- Education: High school diploma or equivalent or related field experience.
- Experience: Previous experience in sales support, administrative roles, or construction preferred.
- Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
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