Sales Support Associate

1 day ago


Dodge City, Kansas, United States Pella Products of Kansas Full time
Job Summary

The Outside Sales Support role is a crucial part of our sales team's success. As a Sales Support Associate, you will provide administrative, logistical, and hands-on support to our outside Trade Sales Representatives in the field and in the office.

Key Responsibilities
  • Field Support:
    • Verify orders and ensure accurate documentation.
    • Coordinate sample and part deliveries throughout the sales territory.
    • Support small sales and service opportunities, including field measurements, sales presentations, and quote creation.
  • Administrative Support:
    • Prepare sales documentation, including proposals and contracts.
    • Manage and update our Salesforce sales database.
  • Sales Coordination:
    • Coordinate meetings, presentations, and client visits for the sales team.
    • Support lead management and follow-up on potential opportunities.
    • Monitor and manage the sales pipeline via Salesforce.
  • Customer Service:
    • Serve as a point of contact for clients, addressing inquiries and resolving issues.
    • Field and initiate service requests for contractor and homeowner customers.
    • Assist with delivery of small parts and pieces to contractor customers.
  • Marketing Support:
    • Collaborate with local organizations to coordinate advertising efforts.
    • Assist in organizing and attending local trade shows.
  • Logistics and Planning:
    • Aid in the offloading of trucks and organization of incoming materials in the Dodge City office.
    • Work with the logistics and delivery team in Wichita to ensure needed material deliveries are coordinated to the Dodge City office.
Requirements
  • Education: High school diploma or equivalent or related field experience.
  • Experience: Previous experience in sales support, administrative roles, or construction preferred.
  • Skills:
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
    • Excellent organizational and multitasking abilities.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Problem-solving skills and attention to detail.

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