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Medical Office Representative
2 months ago
Aspire Dermatology is seeking a highly skilled and professional Medical Office Representative to join our team. This role is responsible for providing exceptional customer service, administrative support, and billing duties to ensure excellent quality of care to our patients.
Key Responsibilities- Provide excellent customer service to patients and teammates, understanding demographics and insurance verification
- Prioritize authorization and referral, collect deductibles, co-pays, and co-insurance, and balance cash drawer and reconcile end of day
- Answer phone calls with patient inquiries, confirm insurance information, and maintain patient confidentiality and HIPAA compliance
- Schedule appointments, fax, and use EMR software, and participate in a minimum of a four-office rotation
- Associate's degree or 2 years' experience in a healthcare administration setting
- Strong computer skills, including Windows 10, Microsoft Office Excel, Word, and Outlook, and Google Chrome/Firefox
- CPT/ICD 10 coding, 40 WPM, and COVID19 and Influenza vaccines are mandatory
- Proficient in spelling and grammar of English language, reliable transportation, and attention to detail
- 401(k), health insurance, dental insurance, vision insurance, AD&D insurance, paid time off, employee assistance program, employee discount, opportunities for advancement, and on-the-job training
For more information about our practice, please visit us at Aspire Dermatology."}