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Business Operations Specialist

2 months ago

Fresno, California, United States Synergy Companies Full time
Job Overview

Synergy Companies is a leading provider of energy management solutions, specializing in residential and small commercial energy upgrade products and services.

We are seeking a highly skilled and motivated Office Administrator to join our team. As a key member of our organization, you will have the opportunity to make a meaningful impact on the lives of our customers and contribute to the success of our company.

Key Responsibilities
  • Administrative Support
    • Provide exceptional customer service and support to our customers and internal teams
    • Manage incoming and outgoing calls, emails, and correspondence
  • Data Management
    • Enter and maintain accurate and up-to-date data in our systems
    • Generate reports and lists using Excel and other tools
  • Customer Engagement
    • Develop and maintain strong relationships with our customers and stakeholders
    • Provide timely and effective communication and support
  • Operational Support
    • Assist with invoicing, onboarding, and other administrative tasks
    • Support the development and implementation of business processes and procedures
Requirements
  • Customer Service
    • Excellent communication and interpersonal skills
    • Ability to work well under pressure and meet deadlines
  • Technical Skills
    • Proficient in Microsoft Office and Google Docs
    • Ability to learn and adapt to new systems and technologies
  • Language Skills
    • Bilingual in Spanish (required)
  • Personal Qualities
    • Reliable, punctual, and motivated
    • Passionate about helping others and making a positive impact
Benefits
  • 401(k) Plan
    • Eligible after 1 year of employment
  • Health Insurance
    • Kaiser insurance at no cost for the employee (out-of-pocket for dependents)
  • Vacation Time
    • 40 hours per year eligible after 1 year of employment
  • Dental Insurance
  • Sick Leave
    • 5 days paid sick time