Customer Service Representative

4 weeks ago


Cedar Park, Texas, United States Staff My Agency Full time

Staff My Agency is seeking a qualified professional to join their team as a Customer Service Representative. The ideal candidate will have excellent interpersonal skills, be able to learn computer functions, and have a strong work ethic.

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements:

  • Property & Casualty license (must be able to obtain prior to start date)
  • Life and Health license (must be able to obtain prior to start date)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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