Customer Experience Ambassador

6 days ago


El Paso, Texas, United States Daniel Call - State Farm Agent Full time

As a vibrant individual who thrives on providing exceptional customer experiences, you may find this role to be the perfect fit for your career journey. Our State Farm independent contractor agent is dedicated to promoting premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Position Overview

We are seeking a skilled Customer Service Representative to join our dynamic team as an Agent Team Member. In this role, you will have the opportunity to forge enduring customer relationships and proactively follow up to ensure continued satisfaction.

  • This position involves employing a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • You will drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

In addition to hourly pay plus commission/bonus, you can expect to receive paid time off (vacation and personal/sick days), flexible hours, professional development, abundant opportunities for career advancement within our agency, and license reimbursement.

Key Responsibilities:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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