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Audio Visual Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Inspire Event Technologies LLC. As an Operations Manager, you will play a critical role in ensuring the smooth execution of events and conferences, providing exceptional customer service, and maintaining high standards of quality and safety.
Key Responsibilities- Team Leadership: Supervise and mentor a team of Hotel Technicians, providing guidance and support to ensure they meet and exceed customer expectations.
- Operational Excellence: Monitor and maintain high standards of quality, safety, and customer satisfaction, ensuring that all events and conferences are executed flawlessly.
- Staff Scheduling: Schedule staff weekly to ensure adequate coverage and optimal resource allocation.
- Inventory Management: Oversee inventory control, ensuring that all equipment and supplies are properly managed and maintained.
- Interdepartmental Collaboration: Interface with operational departments to ensure seamless communication and coordination.
- Training and Development: Assist with hiring, training, and coaching Hotel Technicians, providing directorship training and ensuring they possess the necessary skills and knowledge to excel in their roles.
- Visibility and Accountability: Maintain high visibility within assigned locations, ensuring that all operations are running smoothly and efficiently.
- Hotel Operations Expertise: Possess a complete understanding of hotel operations, including technical, sales, and customer service aspects.
- Technical Experience: Have at least 4 years of experience as an Audio Visual Technician, with a strong background in technical operations and customer service.
- Leadership and Communication Skills: Demonstrate excellent organization, communication, and motivational skills, with the ability to manage and work with diverse personalities and teams.
- Service-Oriented: Possess a strong service-oriented mindset, with attention to detail and deadlines.