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Audio Visual Operations Manager

2 months ago


Austin, Texas, United States Inspire Event Technologies LLC Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Inspire Event Technologies LLC. As an Operations Manager, you will play a critical role in ensuring the smooth execution of events and conferences, providing exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Team Leadership: Supervise and mentor a team of Hotel Technicians, providing guidance and support to ensure they meet and exceed customer expectations.
  • Operational Excellence: Monitor and maintain high standards of quality, safety, and customer satisfaction, ensuring that all events and conferences are executed flawlessly.
  • Staff Scheduling: Schedule staff weekly to ensure adequate coverage and optimal resource allocation.
  • Inventory Management: Oversee inventory control, ensuring that all equipment and supplies are properly managed and maintained.
  • Interdepartmental Collaboration: Interface with operational departments to ensure seamless communication and coordination.
  • Training and Development: Assist with hiring, training, and coaching Hotel Technicians, providing directorship training and ensuring they possess the necessary skills and knowledge to excel in their roles.
  • Visibility and Accountability: Maintain high visibility within assigned locations, ensuring that all operations are running smoothly and efficiently.
Requirements
  • Hotel Operations Expertise: Possess a complete understanding of hotel operations, including technical, sales, and customer service aspects.
  • Technical Experience: Have at least 4 years of experience as an Audio Visual Technician, with a strong background in technical operations and customer service.
  • Leadership and Communication Skills: Demonstrate excellent organization, communication, and motivational skills, with the ability to manage and work with diverse personalities and teams.
  • Service-Oriented: Possess a strong service-oriented mindset, with attention to detail and deadlines.