Rental Sales Agent
4 weeks ago
Sixt USA is seeking a highly motivated Rental Sales Agent to join our team at our MSY branch. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences, promoting and selling additional vehicles and optional extras, and achieving sales targets.
Key Responsibilities:
- Elevate every rental experience by actively promoting and selling additional vehicles and optional extras that align with each customer's preferences.
- Provide exceptional customer service throughout all customer interactions, ensuring satisfaction and building loyalty.
- Achieve sales targets and uphold service standards to contribute to our team's success.
- Execute administrative duties, including maintaining daily checklists to support smooth branch operations.
- Communicate effectively via phone and email, embodying our commitment to friendly and helpful service.
- Collaborate with the branch team to efficiently manage vehicle returns and ensure swift turnaround times.
- Embrace other assigned responsibilities as needed to support our dynamic business environment.
Requirements:
- High school diploma or GED
- Minimum 1-year customer service or sales experience
- Must be at least 18 years old and have a valid driver's license with a clean driving record
- Experience meeting sales quotas or working in highly commissioned positions preferred
- Exceptional interpersonal and relationship building skills
- Ability to follow defined service and sales processes
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations with grace and enthusiasm to maintain excellent customer service
- Basic computer navigation skills and knowledge of Microsoft Office applications
- Ability to work 40 hours per week including day and/or evening hours
- Position likely to require at least 5-10% travel, some of which may be by airplane
- Must be willing to wear company uniforms
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- The ability to communicate in other languages is a plus
What We Offer:
- Paid vacation, medical, dental, vision, and 401(k)
- Short Term Disability, Long Term Disability, Basic Life, and Supplemental Life benefits
- Future growth opportunities within the company
About Us:
Sixt USA is a leading global mobility service provider with a presence in over 100 countries worldwide. We offer a range of mobility solutions, including car rental, car sharing, and cab services. Our team is passionate about delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.
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