Chief Operating Officer

6 hours ago


Boston, Massachusetts, United States Fenway Health Full time
Job Description

Fenway Health seeks a seasoned healthcare executive to serve as its Chief Operating Officer. This individual will be responsible for driving operational excellence, fostering a culture of collaboration and innovation, and promoting equity, diversity, and inclusion within the organization.

Key Responsibilities

  • Develop and implement strategic plans to enhance operational efficiency, quality, and patient satisfaction.
  • Lead cross-functional teams to improve workflows, processes, and systems that support high-quality patient care.
  • Collaborate with clinical and administrative leaders to develop and implement policies, procedures, and standards that promote operational excellence.
  • Ensure compliance with regulatory requirements and industry standards.
  • Develop and manage budgets, forecasts, and financial reports to inform strategic decision-making.
  • Build and maintain relationships with key stakeholders, including patients, families, caregivers, and community partners.
  • Identify and pursue opportunities for growth and expansion of Fenway Health's services and programs.

Requirements

  • 10+ years of leadership experience in healthcare management, preferably in an ambulatory care setting.
  • Proven track record of driving operational excellence, improving quality, and enhancing patient satisfaction.
  • Strong leadership and management skills, with experience leading cross-functional teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Commitment to promoting equity, diversity, and inclusion within the organization.


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