HVAC Dispatcher

1 week ago


New Cumberland, Pennsylvania, United States Controls, Service & Engineering Co., Inc. Full time
Job Summary

Controls, Service & Engineering Co., Inc. is seeking a highly skilled Dispatcher to join our team. As a Dispatcher, you will play a critical role in ensuring the efficient and effective delivery of our services to our customers.

Key Responsibilities
  • Dispatch technicians to service calls in a timely and efficient manner, ensuring that customers receive the highest level of service.
  • Coordinate with technicians to ensure that all necessary equipment and materials are available for each service call.
  • Monitor and manage the status of service calls, ensuring that all issues are resolved in a timely and satisfactory manner.
  • Communicate with customers to provide updates on the status of their service calls and to address any concerns or issues they may have.
  • Work closely with the service team to ensure that all service calls are completed in a timely and efficient manner.
Requirements
  • Previous experience in a dispatch or customer service role.
  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Knowledge of HVAC systems and services is an asset.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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