ServiceNow Project Manager Richmond

15 hours ago


Richmond, Virginia, United States Sierra Business Solution LLC Full time
Project Management and Implementation

As a ServiceNow Project Manager, you will lead the planning and execution of ServiceNow projects from inception to completion. This includes defining project scope, objectives, and deliverables that support business goals in collaboration with senior management and stakeholders. You will develop detailed project plans, schedules, and resource allocation, and manage project risks, issues, and changes to ensure successful delivery.

Stakeholder Management and Communication

You will act as the main point of contact between stakeholders and the project team, facilitating regular meetings and communications to report on project status, risks, and issues. You will ensure alignment between project objectives and business needs, and foster a collaborative and high-performance team environment.

Team Leadership and Development

You will lead, coach, and mentor project team members, including business analysts, developers, testers, and other project staff. You will manage third-party vendors and consultants as required, and ensure that project deliverables meet quality standards and are delivered on time.

Financial Management and Reporting

You will manage project budgets, ensuring projects are delivered within approved financial limits. You will allocate resources effectively to meet project objectives and timelines, and track project costs and report on financial performance against budgets.

Quality Assurance and Documentation

You will ensure that project deliverables meet quality standards and are delivered on time. You will implement best practices and methodologies for ServiceNow project management, and conduct project reviews and lessons learned sessions post-delivery.

As a ServiceNow Project Manager, you will prepare and deliver project status reports, including progress, risks, and issues. You will maintain comprehensive project documentation throughout the project lifecycle, and ensure proper handover of completed projects to operations and support teams.



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