Restaurant Manager

3 days ago

Seattle, Washington, United States SSP Full time
Restaurant Manager Opportunity at SSP

We are seeking an experienced Restaurant Manager to join our team at SSP, a leading airport restaurant operator. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our airport restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage Front of House and Kitchen Activities: Supervise and evaluate team member performance, ensure proper completion of assigned tasks, and provide feedback.
  • Focus on Food Quality: Ensure food quality and standards, maintain recipe adherence, and portion control.
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • Lead and Develop Team: Recruit, train, and communicate with team members, develop daily goals, and implement guest service standards.
  • Systems and Processes: Maintain adherence to company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain merchandising standards, display presentations, and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds, receiving, inventory, purchasing, team member scheduling, and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through analysis of sales reports and comparison shopping.
  • Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Requirements:
  • Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Experience: 2+ years in restaurant/food service in a management/supervisory capacity.
  • Technical Training: Full Service restaurant management experience required. Culinary background is desirable.
  • Safety Certification: Relevant certifications include Food Handlers' Card.
  • Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly, and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports.
Why Join SSP?
  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world.
  • Competitive Compensation: $70,600 / year* + bonus and Health, Dental, Vision, and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.

*This is a full-time, hourly, non-exempt position. The stated payrate is based on a 50-hour work week.

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