Help Desk Specialist
3 weeks ago
Weston & Sampson is seeking a skilled Help Desk Technician to join our IT team in Foxborough, MA. As a Help Desk Technician, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities- Provide technical support to end-users via phone, email, or in-person
- Resolve hardware and software issues, including Windows-based computers, mobile devices, video conference systems, printers, plotters, and copier/scanners
- Install and configure software applications at the end-user level
- Contribute to the maintenance of infrastructure-level systems and system standards
- Provision Windows-based computers of all form factors and mobile devices
- 1-3 years of experience in a help desk or technical support role
- Minimum Associate's degree preferred
- Ability to work evenings and weekends, with occasional overtime
Weston & Sampson is a 100% employee-owned, full-service environmental and infrastructure consulting firm with over 800 professionals. We are committed to protecting, improving, and sustaining the natural and built environment to enhance the quality of life. Our company culture values diversity, equity, and inclusion, and we strive to create a supportive and dynamic work environment.
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Help Desk Specialist
2 weeks ago
Foxborough, Massachusetts, United States Weston & Sampson Full timeJob SummaryWeston & Sampson is seeking a skilled Help Desk Technician to join our IT team in Foxborough, MA. As a Help Desk Technician, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to end-users via...
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Help Desk Support Specialist
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Foxborough, Massachusetts, United States Weston & Sampson Full timeJob SummaryWeston & Sampson is seeking a skilled Help Desk Technician to join our IT team in Foxborough, MA. As a Help Desk Technician, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to end-users via...
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