Dining Room Ambassador
5 days ago
Job Summary: We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Kona Grill. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Key Responsibilities:
- Guest First Focus: Deliver exceptional guest service, ensuring every guest feels welcome and valued.
- Teamwork: Collaborate with the front-of-house team to ensure seamless service, managing multiple tasks and priorities in a fast-paced environment.
- Seating and Service: Coordinate the seating process, balancing guests among service stations to maximize efficiency and guest satisfaction.
- To-Go Orders and Reservations: Take to-go orders and manage reservations, ensuring accuracy and providing an exceptional experience for our guests.
- Phone and Communication: Answer phone calls and communicate effectively with guests, team members, and management.
Requirements:
- Physical Demands: Ability to stand for up to 8 hours, maintaining a positive attitude and energy level.
- Time Management: Effectively manage multiple tasks and priorities in a fast-paced environment.
- Interpersonal Skills: Excellent communication and interpersonal skills, interacting with guests and team members in a friendly and professional manner.
- Work Experience: Previous experience in high-volume or fast-casual dining environments preferred.
Benefits:
- Medical, Dental, and Vision Insurance: Comprehensive health insurance package for full-time and variable benefit eligible employees.
- Employee Assistance Program (EAP): Confidential support for employees and their families.
- Dependent Care Benefit: Support for employees with dependent care needs.
- Employee Dining Discounts: Discounts on food and beverages for all employees.
- Traditional and Roth 401K Plan: Retirement savings plan for eligible employees.
- Commuter Benefits: Support for employees with transportation costs.
- Paid Sick Time Off: Paid time off for employees to manage their health and well-being.
E-Verify: Kona Grill participates in E-Verify, a program that verifies the employment eligibility of new hires.
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