Hotel Operations Manager

3 weeks ago


Meridian, Mississippi, United States Goodwin Recruiting Full time
Job Overview

We are seeking a skilled and experienced Evening Property Supervisor to join our downtown hotel team. As a key member of our operations team, you will be responsible for overseeing hotel operations to ensure exceptional guest experiences.

Key Responsibilities
  • Supervise Front Desk staff to ensure efficient check-ins and check-outs
  • Support team members in handling guest requests and inquiries
  • Maintain high standards of customer service and adhere to hotel policies
  • Train and monitor Front Office, Rooms, and Dining teams for consistent performance
  • Conduct shift briefings, audits, and ensure lobby and cafe areas are well-maintained
  • Assist other departments and maintain positive team relationships
Requirements
  • Previous customer service experience preferred
  • Basic supervisory or team management skills
  • Positive attitude with excellent communication skills
  • Flexible, organized, and able to work independently or as part of a team
  • Proficient in IT applications
  • Shift hours: 2-10pm/3-11pm

If you are passionate about delivering exceptional guest experiences and have a strong background in customer service and team management, we encourage you to apply for this exciting opportunity.



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