Dining Room Ambassador

1 month ago


Meridian, Idaho, United States Kona Grill Full time
Job Title: Host/Hostess

The Host/Hostess plays a vital role in ensuring a positive and memorable experience for our guests. As the first point of contact, you will be responsible for greeting guests with a warm smile and a friendly demeanor.

Key Responsibilities:
  • Guest Focus: Deliver exceptional guest service by being attentive, responsive, and proactive in addressing guest needs.
  • Teamwork: Collaborate with the service team to ensure seamless service delivery and maintain a clean and organized dining area.
  • Time Management: Prioritize tasks and manage time effectively to ensure efficient service delivery during peak periods.
  • Menu Knowledge: Familiarize yourself with our menu offerings and be able to answer guest questions and make recommendations.
  • Reservations and To-Go Orders: Manage reservations and to-go orders efficiently, ensuring accuracy and timely delivery.
  • Phone and Email: Answer phone calls and respond to guest inquiries in a professional and courteous manner.
Requirements:
  • Physical Demands: Ability to stand for long periods, move quickly, and lift up to 25 pounds.
  • Communication Skills: Excellent verbal and non-verbal communication skills to interact with guests and team members.
  • Work Experience: Previous experience in a fast-paced dining environment is preferred.
Benefits:
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance for full-time and variable benefit eligible employees.
  • Employee Assistance Program (EAP): Confidential counseling services for employees and their families.
  • Traditional and Roth 401K Plan: Retirement savings plan with company match.
  • Commuter Benefits: Pre-tax benefits for public transportation expenses.
  • Paid Sick Time Off: Accrued paid time off for full-time employees.

We are an equal opportunity employer and participate in E-Verify.



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