Telecommunications Sales Supervisor

6 days ago


Eau Claire, Wisconsin, United States TDS Telecom Full time
Overview

TDS Telecom, a leading telecommunications provider, is seeking an experienced Telecommunications Sales Supervisor to join our team. This role offers a unique opportunity to develop and lead a high-performing sales team, driving revenue growth and delivering exceptional customer experiences.

Job Summary:

We are looking for a skilled sales professional with experience in residential sales and leadership to fill this exciting opportunity. As a Telecommunications Sales Supervisor, you will be responsible for coaching and developing your team to meet and exceed sales targets, providing exceptional customer service, and ensuring seamless execution of sales processes.

Main Responsibilities:

- Hire, motivate, and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations
- Contact potential customers to educate them on voice, data, and television services provided by TDS and obtain appointments
- Write and submit accurate and timely orders that abide by the established sales process
- Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process
- Manage customer accounts from the initial sale through installation process, performing telephone follow-ups on all sales after install to ensure customer satisfaction
- Meet with local satellite distributors and apartment owners to roll out TDS' referral program

Requirements:

To succeed in this role, you should have:

- An associate's degree or higher (or 2+ years of professional work experience)
- 2+ years outside sales and/or sales coach experience
- 1+ year supervisory or sales management experience
- A valid driver's license and willingness to travel based on business needs

Preferred Qualifications:

We also value candidates who have:

- Understanding of the telecommunication industry, including products and services
- Track record of success in residential sales
- Excellent verbal and written communication skills, including ability to convincingly persuade others as evidenced in person interviews and via telephone
- Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions

Benefits:

This position offers a competitive salary range of $70,100 - $113,900 per year, depending on experience. Additionally, benefits include medical, dental, vision, life insurance, a 401(k) plan, paid time off, seven paid national holidays, one floating holiday, paid parental leave, Short Term Disability, Long Term Disability coverage, and Education Assistance.

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