Customer Service Representative

2 weeks ago

Haverhill, Massachusetts, United States Air Mobility Command Full time
About the Position:

This role will be assigned to the Joint Base Charleston Wrenwoods Golf Course in SC. The position may also work at the Redbank Golf course on the Naval Weapons Station, with a schedule determined by the facility's needs.

Responsibilities:
  • Serves as a pro-shop clerk/cashier-checker, selling a variety of merchandise including clothing, footwear, golf clubs, golf accessories, sporting goods, and other items.
  • Operates a cash register, rings up sales, receives money, makes change, processes credit card sales, or charges to a member's account.
  • Processes advanced and daily green fees, rental services, storage fees, and special orders.
  • Validates advanced green fee cards.
  • Explains the use of various products, answers questions about products and services, and assists patrons in finding the right apparel.
  • Logs tee times, answers the phone, displays merchandise, and maintains the pro-shop in a clean and orderly fashion.
  • Assists in pricing merchandise and may conduct inventory.
  • Performs other related duties as assigned.
Requirements:
  • Must have responsible clerical, office cash handling, or retail sales work experience that demonstrates the ability to perform satisfactorily at the grade level of the position.
  • Experience must demonstrate knowledge of proper cash handling procedures.
  • Must be able to read, speak, and write English.
  • Must possess skill in dealing with the public.
  • Must satisfactorily complete a National Agency Check with Inquires (NACI).
Additional Information:

Individuals must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation are eligible. Male applicants born after December 31, 1959, must be registered for Selective Service. Direct deposit is required. Satisfactory completion of an employment verification (E-Verify) check is necessary. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.

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