Customer Service Agent for Legal Professionals

7 days ago


Nashville, Tennessee, United States Legal Intake Professionals Full time
Job Description
We are seeking a skilled Intake Specialist to join our team in Nashville. As a critical member of our organization, you will be responsible for delivering exceptional customer experiences and supporting the growth of our business.

Your primary responsibilities will include receiving and processing client calls, following established protocols and procedures, and maintaining accurate records. You will also contribute to the development of new ideas and processes to improve customer satisfaction and overall performance.

To excel in this role, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also be proficient in using computer software and systems, with a strong attention to detail and ability to multitask.

In return for your hard work and dedication, you will receive a competitive salary of $20 per hour, plus comprehensive benefits and opportunities for career advancement.

What We Offer
At Legal Intake Professionals, we offer a range of benefits and perks to support your career growth and well-being. These include:
  • A competitive hourly rate of $20, with perfect attendance
  • Comprehensive benefits, including Employee Stock Ownership, Full Medical, Dental, and Vision Benefits, Paid Vacation, Traditional 401K with company matching, Free Life Insurance policy, and Legal Assistance
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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