Student Support Specialist

6 days ago

Minneapolis, Minnesota, United States East Side Neighborhood Services Full time
About the Role

East Side Neighborhood Services is seeking a highly motivated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in providing wraparound case management services to students enrolled in Hennepin County's Plus program who are currently attending Menlo Park Academy.

Key Responsibilities
  • Case Management Services: Provide guidance, support, and case coordination to students referred to the ALC Plus Program, as well as their parents/guardians and other stakeholders.
  • Promote Positive Social Skills: Promote positive social skills and appropriate pro-social behavior with referred students.
  • Monitor Student Progress: Monitor student academic performance, behavior, and attendance and support interventions in conjunction with Menlo and ALC Plus team members.
  • Support Student Challenges: Assist and support students who are experiencing emotional, behavioral, or health-related issues and/or students who have difficulty attending school on a consistent basis.
  • Collaborate with Internal and External Partners: Consult and collaborate effectively with parents/guardians, educational staff, administrators, and other educational/community resources regarding students with identified concerns and issues.
  • Develop Professional Relationships: Develop professional caring relationships with program participants and families.
Requirements
  • Education and Experience: Bachelor's Degree in Human Services or related field (required by funder) and prior experience with youth age preferred.
  • Skills and Abilities: Demonstrated commitment to the organization's mission, excellent problem-solving and analytical abilities, demonstrated communication skills with the ability to interact professionally with diverse individuals and organizations, and demonstrated organizational skills and ability to maintain accurate and timely records.
Working Conditions

This position operates in a secure, accessible, and smoke-free office setting, with occasional travel to other community-based sites across the Twin Cities. Work hours are year-round, typically Monday through Friday, between the hours of 8:00 AM to 5:00 PM with occasional evenings and weekends as required.

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