Customer Service Liaison
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Landscape Forms. This role will be responsible for managing multiple Lighting projects from order through shipping process, collaborating with internal departments and external customers to ensure timely and accurate project delivery.
Key Responsibilities- Develop strong knowledge of Landscape Forms business strategy and operations process.
- Lead by example, visibly and consistently employing our Scanlon Principles.
- Learn and listen with sales team to engage in projects as early as purchase order is received.
- Enter order into system and ensure submittal drawings are accurate and timely.
- Collaborate with engineering, purchasing, and manufacturing to determine project schedules and maintain adherence to established milestones.
- Lead regular internal/external meetings to discuss project status and update sales team and clients on project status.
- Assist with submittal change proposals for projects and work with RSR and BDR teams to coordinate project post-bid follow-up with electrical channel bidders.
- Simultaneously manage multiple projects along various timelines and ensure Lighting clients always receive world-class customer service.
- Develop and maintain standard practices and procedures for the project management process and participate in Lighting process improvement initiatives.
- Actively collaborate with BDR/RSR/Agency teams to ensure all commissions, rebates, and splits are accurate.
- Bachelor's degree in business, project management, or a technical field, plus 3-5 years of experience in customer service.
- Experience in Salesforce, other computer applications, and project management is preferred.
- Proven history demonstrating initiative and self-direction, open to continual learning to operate in a competitive selling environment.
- Ability to collect and analyze data, solve problems with many variables, and apply common sense.
- High level of communication both verbally and with detailed written reports for a variety of disciplines.
Mostly office work, but may be required to work in noisy or hot environments and around moving machinery. Must be able to lift up to 50 pounds and stand, sit, or walk for up to 10 hours. Some dinner meetings and travel may be required.
Reasonable accommodations may be made for individuals with disabilities to perform the principal accountabilities.
-
Customer Service Liaison
3 days ago
Kalamazoo, Michigan, United States GB Packaging Full timeCustomer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...
-
Kalamazoo, Michigan, United States Graphic Packaging International Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative/Account Management Specialist to join our team at Graphic Packaging International. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesProvide...
-
Kalamazoo, Michigan, United States WMU Homer Stryker, M.D. School of Medicine Full timeOverviewThe Department of Psychiatry at WMU Homer Stryker, M.D. School of Medicine seeks a board eligible or board-certified psychiatrist to join its growing academic department as an attending physician on the Consultation-Liaison and Emergency Psychiatry service at Bronson Methodist Hospital.ResponsibilitiesProvide consultation-liaison services at Bronson...
-
Physician Referrals Liaison
1 week ago
Kalamazoo, Michigan, United States Ascension Full timeAbout the RoleWe are seeking a skilled Physician Referrals Liaison to join our team at Ascension. In this role, you will be responsible for developing and coordinating a referring presence across our facilities, facilitating relationships with referring physicians, and promoting the organization's medical specialists and services.Key ResponsibilitiesDevelop...
-
Customer Service Representative
5 days ago
Kalamazoo, Michigan, United States PNC Financial Services Group Full timeCustomer Service Representative Role OverviewWe are seeking a skilled Customer Service Representative to join our team at PNC Financial Services Group. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 days ago
Kalamazoo, Michigan, United States AT&T Full timeAbout the RoleWe are seeking a skilled Customer Services Specialist to join our team at AT&T. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer support through various communication channelsResolve customer...
-
Customer Service Representative
2 days ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
6 days ago
Kalamazoo, Michigan, United States INITIAL, INC. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction with our products...
-
Customer Service Representative
6 days ago
Kalamazoo, Michigan, United States Rentokil Initial Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil Initial. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction with our products and...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
4 days ago
Kalamazoo, Michigan, United States Speedway Full timeCustomer Service Associate Job DescriptionAt Speedway, we're committed to providing excellent customer service to our customers on every visit. As a Customer Service Associate, you'll play a key role in ensuring our stores are clean, safe, and presentable, while also providing top-notch service to our customers.Key Responsibilities:Meet and exceed customer...
-
Customer Service Representative
1 week ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Metro Toyota Full time{"h1": "Customer Service Representative", "p": "At Metro Toyota, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for...
-
Customer Service Representative
2 days ago
Kalamazoo, Michigan, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThe Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our retail store staff, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key...
-
Customer Service Supervisor
6 days ago
Kalamazoo, Michigan, United States D&W Fresh Market Full timeD&W Fresh Market **Job Summary** As a Customer Service Lead at D&W Fresh Market, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will supervise and direct front-end activities, train others to perform department activities, and manage the selection, scheduling, and...
-
Customer Service Representative
4 weeks ago
Kalamazoo, Michigan, United States Landon Kovacs - State Farm Agent Full timeJob OverviewLandon Kovacs - State Farm Agent is seeking a highly skilled and customer-focused professional to join their team as an Account Representative. As a key member of the agency, you will be responsible for building and maintaining strong relationships with customers, providing exceptional service, and promoting insurance options to meet their...
-
Customer Service Associate
5 days ago
Kalamazoo, Michigan, United States Holiday Companies Full timeCustomer Service Representative Job DescriptionHoliday Stationstores is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and performing various tasks to ensure a positive shopping experience for our customers.Key...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to drive sales.Key ResponsibilitiesProvide outstanding customer...
