High Volume Phone Professional

3 weeks ago


Preston, Maryland, United States Preston Automotive Group Full time

Welcome to Preston Automotive Group

We're a forward-thinking organization dedicated to providing world-class customer service. Our high-volume Customer Care Call Center is expanding, and we're looking for highly motivated and results-driven individuals to join our team. As a Customer Service Ambassador, you'll play a critical role in ensuring our customers' needs are met and exceeded.

Job Responsibilities

  • Engage with customers via phone, addressing their inquiries and resolving issues efficiently
  • Schedule service appointments and communicate effectively with customers and internal stakeholders
  • Demonstrate exceptional phone etiquette and maintain a positive, engaging demeanor
  • Work collaboratively with the team to achieve daily goals and objectives

Requirements

We're seeking candidates with:

Excellent communication and interpersonal skillsStrong PC and internet skillsNo hesitation to make outbound callsA willingness to learn consistently and adapt to changing circumstances

Benefits

You'll enjoy a competitive hourly rate of $16.00, comprehensive training, advancement opportunities, and a supportive team environment. Don't miss this opportunity to grow with our dynamic organization



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