Customer Service Representative
1 week ago
The Customer Service Representative position at Burke & Herbert Bank & Trust offers an exciting opportunity to work in a dynamic and customer-focused environment. As a Universal Banker, you will be responsible for delivering top-notch customer service and banking experience to clients, while also handling a variety of administrative tasks.
Main Duties:
* Rotate between the teller line and the customer service desk to provide comprehensive service to clients
* Identify and make referrals to contribute to the branch attainment of sales and referral products goals
* Accurately complete information on systems and forms to mitigate exposure while ensuring service delivery and quality
What We Offer:
* A competitive salary range of $16.00 - 18.50 per hour, depending on experience
* Opportunities for career growth and development in a supportive and collaborative environment
* Comprehensive benefits package, including health insurance, dental insurance, vision insurance, Paid Time Off (PTO), paid holiday schedule, paid bereavement, paid parental leave, company-paid life insurance, and paid long-term disability coverage
* 401(k) with a company match
Qualifications:
* High School Diploma or equivalent
* 2-3 years teller and/or new accounts experience preferred
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
About Our Team:
Burke & Herbert Bank & Trust is dedicated to fostering a positive and inclusive work environment that supports the growth and development of our employees. We strive to create opportunities for our team members to learn and grow, both personally and professionally.
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