Client Service Representative
3 weeks ago
About CityVet
At CityVet, we prioritize the well-being of both our clients and their pets. Our mission is to provide exceptional care and service, creating a positive experience for all who visit our clinics.
Role Overview
We are seeking a Client Service Specialist to join our team. As the primary point of contact for clients, you will be responsible for ensuring a pleasant experience and building relationships that result in loyal brand ambassadors.
Key Responsibilities
- Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for various services.
- Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule.
- Greet and welcome clients, check patients in, notify clients of delays, and care for clients during their wait.
What We Offer
As a valued member of our team, you will receive a range of benefits, including generous pet-care discounts, uniform allowance, flexible schedules, and growth opportunities.
Why CityVet?
We prioritize the well-being of our staff members, recognizing that caring for people and their pets is a challenging task. Our comprehensive benefits package and supportive work environment make us an ideal choice for those passionate about animal care.
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