Client Service Representative

3 weeks ago


Brighton, Colorado, United States CityVet Full time

About CityVet

At CityVet, we prioritize the well-being of both our clients and their pets. Our mission is to provide exceptional care and service, creating a positive experience for all who visit our clinics.

Role Overview

We are seeking a Client Service Specialist to join our team. As the primary point of contact for clients, you will be responsible for ensuring a pleasant experience and building relationships that result in loyal brand ambassadors.

Key Responsibilities

  • Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for various services.
  • Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule.
  • Greet and welcome clients, check patients in, notify clients of delays, and care for clients during their wait.

What We Offer

As a valued member of our team, you will receive a range of benefits, including generous pet-care discounts, uniform allowance, flexible schedules, and growth opportunities.

Why CityVet?

We prioritize the well-being of our staff members, recognizing that caring for people and their pets is a challenging task. Our comprehensive benefits package and supportive work environment make us an ideal choice for those passionate about animal care.



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