Customer Service Representative

3 weeks ago


Brighton, Colorado, United States City of Thornton Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Relations Clerk at the City of Thornton. As a key member of our recreation center team, you will provide exceptional customer service, manage front desk operations, and perform various administrative tasks.

Key Responsibilities
  • Provide excellent customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including cash handling, membership registrations, and facility admissions.
  • Perform various administrative tasks, such as data entry, record-keeping, and reporting.
  • Assist with special projects and events as needed.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or receptionist experience preferred.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Basic math skills and accuracy with cash handling.
Working Conditions

This is a temporary part-time position, with varying hours including nights and weekends. The successful candidate will be required to work a flexible schedule and may be required to work overtime.

We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, and more. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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