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Product Support Representative

4 weeks ago

Charlotte, North Carolina, United States WMH Corporation Full time
Product Support Representative

At WMH Corporation, we're seeking a highly motivated and results-driven Product Support Representative to join our team. As a key member of our sales team, you will be responsible for sparking business growth and nurturing relationships with our customers.

Key Responsibilities:

  • Chart new territories and strengthen key accounts.
  • Lead the charge with cold calls, face-to-face meetings, and persuasive presentations.
  • Craft innovative sales strategies and forecasts, and dazzle with product demos.
  • Develop a master plan for territory management, centered around customer satisfaction and loyalty.
  • Create a comprehensive customer database, tracking everything in our state-of-the-art CRM.
  • Collaborate with manufacturers and our internal teams to ensure seamless order fulfillment.
  • Plan your impactful weeks with tools like to maximize efficiency.

Ambitious Goals:

  • Embark on fifteen face-to-face and five phone cold calls daily.
  • Craft and deliver a compelling "Elevator Speech."
  • Regularly update the team with your weekly plans.
  • Transform service reports into sales opportunities, aiming for ten new OMs monthly.
  • Develop and maintain a portfolio of five glowing referral letters.
  • Open new doors with eight credit applications each month.
  • Achieve your monthly sales targets in cataloged material handling.

Skills, Knowledge and Expertise:

  • A bachelor's degree in a related field or a track record of successful sales.
  • A valid driver's license and the skill to safely operate lift trucks.
  • Exceptional customer service skills, fueled by persistence and a flair for building relationships.
  • A dynamic, detail-focused, and proactive approach.
  • Superb communication skills, both verbal and written.

Where You'll Thrive:

  • Based in our Charlotte branch, you'll become WMH's ambassador in the surrounding areas.

Benefits:

  • Comprehensive health insurance, well-deserved holidays, and generous personal time off.
  • A robust $800 monthly auto/phone allowance to support your journeys.
  • An attractive commission and bonus plan, plus a competitive start-up salary.
  • In-depth training and support to set you up for success.
  • A secure retirement plan and profit sharing to build your future.