Customer Support Representative
4 weeks ago
Job Title: Customer Support Representative
Job Summary:
CPI Security is seeking a Customer Support Representative to provide exceptional customer service and support for our security systems. The ideal candidate will have a strong background in customer service, technical support, and communication skills.
Key Responsibilities:
- Respond to and resolve customer inquiries and issues related to security systems
- Provide technical support and troubleshooting for security system-related issues
- Communicate effectively with customers through various channels, including phone, email, and chat
- Document customer interactions and resolve issues in a timely manner
Requirements:
- High school diploma or equivalent
- Minimum 2 years customer service experience, technical support experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunity to work with a leading security company
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