Senior Technical Product Manager

2 weeks ago


Santa Barbara, California, United States Invoca Full time
About Invoca

Invoca is a leading provider of AI-powered Conversation Intelligence solutions. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional results for our clients.

Job Description

We are seeking a highly skilled Senior Technical Product Manager to join our Customer Data Engineering team. As a key member of our product development team, you will be responsible for shaping and executing our customer data vision, strategy, and roadmap.

Key Responsibilities
  • Partner with cross-functional teams to optimize Invoca's data and analytics capabilities
  • Develop and execute a roadmap for leveraging best practices from Customer Data Platforms (CDPs) to improve customer data management and analytics
  • Collaborate with engineers, data scientists, and stakeholders to ensure effective utilization of customer data for segmentation, personalization, and analytics
  • Work closely with engineering, marketing, sales, and customer success teams to gather requirements and deliver data solutions that address business needs
  • Facilitate communication and coordination between teams to ensure alignment on data initiatives and objectives
Requirements
  • 3-5 years of experience in product management, with a focus on technical products and data management
  • At least 1+ year of experience working with Customer Data Platforms or executing data strategy for a SaaS platform
  • Deep understanding of Customer Data Platforms, data integration, and data management technologies
  • Experience with CDP tools such as Segment, BlueConic, Tealium or similar is highly desirable
What We Offer
  • Paid Time Off - 20 days off for all full-time employees, plus 16 paid holidays and 10 days of Compassionate Leave
  • Healthcare - comprehensive medical, dental, and vision coverage
  • Retirement - 401(k) plan with a company match of up to 4%
  • Stock options - all employees are invited to ownership in Invoca
  • Employee Assistance Program - well-being support on personal and everyday-life topics
  • Paid Family Leave - up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members
  • Paid Medical Leave - up to 12 weeks of 100% paid leave for childbirth and medical needs
  • Sabbatical - an additional week of PTO and a bonus after 7 years of service
  • Wellness Subsidy - applicable to a gym membership, fitness classes, and more
Location

This role is remote and open to candidates located in the United States and Canada. Please note that we are unable to provide visa sponsorship for this position.



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