Patient Advocate Specialist

1 day ago


Warrensville Heights, Ohio, United States Elevate Patient Financial Solutions Full time
Job Title: Patient Advocate Specialist

Job Summary:
Elevate Patient Financial Solutions is seeking a skilled Patient Advocate Specialist to join our team. As a Patient Advocate Specialist, you will play a critical role in connecting uninsured hospital patients with programs that cover their medical expenses. You will serve as a liaison between patients, hospitals, and government agencies, ensuring that patients receive the support they need to access quality healthcare.

Key Responsibilities:
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Document patient cases accurately and timely in company programs and hospital systems
  • Provide exceptional customer service to patients and hospital staff
  • Participate in ongoing training to stay up-to-date on government programs and regulations
  • Maintain a structured and timely contact with patients and government agencies
  • Assist patients with gathering documentation and arranging transportation as needed
  • Inform patients of approval or denial of coverage in a timely manner
  • Perform other duties as assigned

Requirements:
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability in dealing with changing processes and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to multitask and work in a fast-paced environment

Benefits:
ElevatePFS offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, paid time off, and pet insurance. We believe in making a positive impact on our employees and their families, and we offer a range of benefits to support their well-being.
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