Emergency Department Assistant

6 days ago


San Diego, California, United States Kaiser Permanente Full time
Job Summary:

Under direct supervision, assist physicians and nurses with examination, treatment, and special procedures. Apply splints to patients as authorized by the Chief of Orthopedic Department, perform related patient care duties in the clinic, holding ward of the Emergency Room following established policies, routines, practices, and procedures.

Key Responsibilities:
  • Assist with therapeutic and diagnostic patient care functions which may require sterile technique, such as removal and/or application of dressings, and splints, cleansing and/or irrigating wounds, and prepping.
  • Explain standard self-care procedures as directed, and orient patients to Medical Center policies and practices.
  • Provide assistance in the Emergency Room with various diagnostic examinations by positioning and draping the patient, assist during minor surgical procedures.
  • Assist with special procedures such as peritoneal lavage, lumbar punctures, thoracotomy, thoracentesis, etc.
  • Complete necessary arrangements or organize treatment areas prior to surgical and/or examination procedures as required for particular procedures.
  • Answer incoming calls and take appropriate action.
  • Perform closed heart massage (CPR).
  • Perform 12-lead EKG on patients as directed.
  • Download EKGs into the Muse system.
  • Obtain complete vital signs and clothing list on patients.
  • Issue and adjust crutches and canes as required, instruct patients in proper techniques of walking as authorized by the Chief of Orthopedic Department.
  • Apply basic splints for fractures/sprains under physicians' instructions using appropriate materials as ordered by the physician.
  • Coordinate instrument cleaning and processing with Central Processing per department process.
  • Pick up and deliver items such as forms, mail, specimens, etc., between various departments.
  • Direct and transport patients to appropriate rooms or areas in the ED or Medical Center.
  • Maintain adequate stock of supplies and report needs to the Charge Nurse/Clinical Supervisor.
  • Perform other duties as assigned, including but not limited to preparing gurney/beds, stocking of patient items at heads of beds, stocking oxygen tank supplies, suction set-ups at each gurney area, gloves, and EKG electrodes in each area.
  • Maintain a clean work area, including utility rooms, supply rooms, and ED ramps.
  • Promote, ensure, and improve customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and quality service.
Requirements:
  • Experience: Minimum six (6) months (1,000 hours) recent experience (within two 2 years) in a healthcare/patient contact setting required.
  • Education: High School Diploma or General Education Diploma (GED) required.
  • License, Certification, Registration: Emergency Medical Technician Certificate (California) OR National Registry of Emergency Medical Technicians Paramedic Certificate OR National Registry of Emergency Medical Technicians EMT Certificate.
  • Additional Requirements: Successful completion of Kaiser Permanente Orthopedics demonstration/validation of ability to apply all types of splints within the probationary period.


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