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Patient Service Representative

2 months ago


New Britain, Connecticut, United States Summit Health Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health Inc. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:
  • Front Desk Operations: Greet patients, families, and visitors in a friendly and professional manner, and direct them to the appropriate area.
  • Registration and Scheduling: Maintain accurate patient records, schedule appointments, and manage waitlists.
  • Insurance and Billing: Verify patient insurance, process payments, and reconcile daily collections.
  • Communication: Answer phone calls, take messages, and communicate with patients and staff in a timely and professional manner.
  • Administrative Support: Perform various clerical duties, such as faxing, photocopying, scanning, and filing.
Requirements:
  • Education: High School Diploma or equivalent required; Associate's Degree preferred.
  • Experience: Previous experience in a medical office or healthcare setting preferred.
  • Skills: Excellent communication and customer service skills, ability to multitask and work in a fast-paced environment.
  • Computer Skills: Basic proficiency in computer use and experience with electronic health records (EHRs) and practice management systems.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to helping our employees grow and develop in their careers.
  • Collaborative Work Environment: We have a collaborative and supportive work environment that values teamwork and open communication.
Equal Opportunity Employer:

Summit Health Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.