Customer Service Representative

3 weeks ago


New Britain, Connecticut, United States ImageFIRST Healthcare Laundry Specialists Full time

Overview:

ImageFIRST Healthcare Laundry Specialists is a leading provider of linen rental and laundry services to the healthcare market. As a Customer Advocate, you will play a critical role in building and maintaining strong relationships with our customers, driving sales growth, and ensuring exceptional customer satisfaction.

Responsibilities:

  • Establish and maintain strong customer relationships through responsive and creative sales and service strategies.
  • Grow existing customer business through sales and retention programs.
  • Provide prompt, effective solutions to customer needs.
  • Maximize route revenue through improved time management and upgraded product mix.
  • Identify changes in programs that require updated paperwork and maximize contract terms.

Requirements:

  • Minimum of 3 years of experience in sales or a route sales role.
  • Ability to lift 25 pounds on a frequent basis.
  • Ability to drive commercial motor vehicles for up to 10 hours on a daily basis.
  • High School Diploma or equivalent.
  • Valid Driver's License and Excellent Driving Record.
  • Sense of direction/knowledge of area.

Benefits:

  • Weekly pay.
  • Medical, Dental, Vision.
  • Pet, Legal, and Hospital Indemnity Insurance.
  • 401k (match).
  • Paid Time Off Package.
  • Tuition Reimbursement.
  • Referral Program.
  • Great company culture.
  • Collaborative team environment.

EOE / Drug-Free Workplace:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.



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