Claims Specialist

2 days ago


Red Bank, New Jersey, United States AXIS Capital Full time
About the Role

AXIS Capital is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will play a critical role in analyzing claim exposures, determining the proper course of action, and pursuing claims to conclusion.

Key Responsibilities
  • Exercise critical thinking and proper judgment in a best practices claim environment
  • Analyze claim exposures and determine the proper course of action
  • Pursue claims to conclusion, ensuring timely and accurate resolution
  • Set accurate and timely claim reserves and make referrals to senior members of the team as needed
  • Obtain relevant policies, review policy wordings to validate coverage for claims, and escalate any issues arising
  • Prepare coverage positions to be reviewed and approved by Claim Manager
  • Work closely with Insureds, Claimants, attorneys, and brokers to maintain a premier and best practices claim service
  • Document claim file notes, store electronic documents, and document claim details in an effective and timely manner
  • Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise
  • Monitor and investigate assigned claims and develop resolution strategies
  • Attend mediation, arbitration, and other claim meetings as needed
  • Participate in presentations and discussions with Underwriters
  • Additional responsibilities include validation of indemnity and fee payments, ensuring these are processed accurately and promptly, including monitoring and processing of claims bordereaux and ISO searches and reporting
Requirements
  • Bachelor's degree or equivalent
  • Claims adjuster license required, valid adjusting licenses in required states and additional states as needed
  • Minimum of 3-5 years general liability claim adjusting experience required or equivalent
  • Experience or exposure to handling commercial general liability claims on behalf of a syndicate, insurance company, broker, loss adjuster, or solicitor
  • Attain expert comfort level in remote and work from home virtual working practices and platforms
  • Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external
  • Solid understanding of individual and group performance metrics and KPIs
  • Experience with Excel, Word, PowerPoint, OneNote, and SharePoint preferred
  • Availability for occasional travel post-current environmental conditions
  • Team player with a positive outlook, flexible, organized, efficient, and timely
What We Offer

We currently expect to offer a base salary in the range of $75K-105K GA, $90-130K NY, $85-120K NJ. The specific salary offer will be based on an assessment of a variety of factors, including the experience of the successful candidate and their work location.


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