Banquet Operations Manager

22 hours ago


Dallas, Texas, United States Htel Swexan Full time

About Htel Swexan

Htel Swexan is a unique hospitality destination that blends local expertise with international influence to create a one-of-a-kind experience. Our mission is to provide exceptional service and exceed guest expectations in every way.

Job Summary

We are seeking a highly skilled and experienced Director of Banquets to join our team. As a key member of our operations team, you will be responsible for leading the banquet department and ensuring seamless execution of events.

Key Responsibilities

  • Lead and manage the banquet department, including selecting, training, and evaluating employees.
  • Develop and implement effective event coordination strategies to ensure high-quality service and timely execution.
  • Collaborate with the culinary team to design and execute menus and wine lists that meet guest expectations.
  • Monitor and control labor and operating expenses to ensure budgetary compliance.
  • Implement a continuous improvement approach to ensure high-quality, cost-effective, and customer-focused operations.

Requirements

  • Minimum 5 years of banquet hotel supervisory or management experience.
  • Exceptional customer service skills and strong verbal and written communication.
  • Ability to motivate and collaborate in a team-oriented environment.
  • Knowledge of computer accounting programs, budgeting, and forecasting.
  • Ability to walk and give direction most of the working day, stand, bend, stoop, squat, stretch, lift up to 25 lbs regularly, and push and pull carts containing up to 250 lbs occasionally.


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