Dealer Service Representative

5 days ago


Philadelphia, Pennsylvania, United States Pacifico Auto Group Full time
Dealer Service Representative Job Description:

We are a family-owned dealership with 99 years of history and growth, offering a unique opportunity for candidates to join our team as a Dealer Service Representative. This role plays a vital part in ensuring our customers receive the best possible service experience.

Your primary responsibility will be to act as the liaison between customers and our technical team. You will ensure customers receive timely and courteous service, keep them informed of progress and completion times, and recommend options for their vehicle repairs. Additionally, you will be responsible for handling 15-20 repair orders daily and maintaining CSI scores in the top 10%.

A valid driver's license, computer proficiency, great attitude, team mentality, and excellent communication skills are essential for this role. Prior experience with CDK/ADP is preferred but not necessary. As a Dealer Service Representative, you can expect to grow professionally and have access to the latest technology and tools. Our benefits package includes medical, dental, and vision insurance, 401K retirement plan with match, up to 3 weeks of vacation, short-term and long-term disability packages, employee purchase program, and supplemental life insurance. With a competitive salary range: $55,000.00 - $110,000.00 per year, we offer attractive compensation and opportunities for professional growth.

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