Customer Experience Ambassador: Coffee Connoisseur

2 days ago

Scottsdale, Arizona, United States Nespresso Full time

Nespresso is a company that places people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture.

Join the Coffee Buzz at Nespresso – Spend the Holidays with Us

Are you a coffee lover with a knack for exceptional customer service? Join our team as a part-time (working up to 19 hours per week) Seasonal Retail Sales Associate during the holiday season. As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an inviting experience for our customers that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso.

WHAT'S IN IT FOR YOU

  • All the free coffee you can drink while at work
  • Eligible for a free Nespresso VL machine and coffee as well as product discounts
  • Fun and engaging work environment with sales contests and incentives
  • Complimentary Uniforms
  • Potential for permanent employment after holiday season
  • Join a culture that Inspires, Cares, Acts, and Innovates to drive a positive impact and experience

The approximate hourly pay for this position is $18.00/hr. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

WHAT YOU'LL BE DOING:

  • Greet and Engage: Create a welcoming and memorable experience for customers, making them feel valued and eager to return.
  • Listen and Learn: Understand customer needs and recommend personalized coffee and machine solutions, showcasing your knowledge.
  • Customer Obsessed: You have a heart for hospitality and working with people. You will provide exceptional customer service, ensuring a premium experience for everyone.
  • Brand Advocate: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Share Knowledge: Stay up to date on new products, promotions, and engage customers by sharing the captivating stories behind our exceptional coffee while offering coffee tastings.
  • Operations and Safety: Maintain a beautiful boutique environment, assisting with shipments, keeping the coffee wall stocked and ensuring cleanliness.
  • Team Collaboration and Respect: Proactively support and collaborate with team members to create a cohesive and successful work environment.

WHAT YOU'LL ENJOY:

  • Selling and going out of your way to create a memorable experience for our customers
  • Learning more about coffee and sharing that knowledge with customers.
  • Working in a fast-paced environment and adaptable to change.
  • Availability for open and closing shifts, weekends, and holidays through January 2025

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. If you require an accommodation in order to view or apply to open position, please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at

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